Reference

Privacy Policy for Your Account

Your bwin365bet privacy choices sit beside real account actions: login, wallet checks, DANA deposits, OVO transfers, GoPay payments, QRIS scans, and lobby sessions for Live Casino, Aviator, and…

Account dataDANA and OVOGoPay and QRISCookie choices
bwin365bet Privacy Policy for Your Account
CONTACT ROUTES

Ask Us About Your Data

Privacy questions deserve a direct path, not a maze. We keep account help and privacy requests in the same service flow, so you can ask about…

Live chat Open live chat from the lobby footer between 09:00 and 23:00 WIB.
Email privacy desk Send privacy requests to [email protected] with the subject line Data Request.
Account menu path Use Account, then Profile, then Privacy Request on mobile or desktop.
POLICY CONTROLS

Cookies, Wallets, and Login Records

Your account creates different privacy records at different moments. A login sets device and session data, a wallet action creates a payment reference, and a Live Casino or…

Account details

We collect the name, phone, email, username, and verification details you submit.

Payment references

DANA, OVO, GoPay, and QRIS actions create transaction references, timestamps, and status markers.

Cookie settings

Cookies help keep you signed in, remember device language, and measure page errors.

Device security

We record device type, IP region, browser version, and login time when you access the account.

Retention checks

We keep records only for business, security, service, and legal needs tied to account operation.

Change requests

You can ask us to correct contact details, check stored profile data, or explain a wallet record.

Privacy Answers Before You Join

Short privacy answers help you decide what to share before you open an account. These questions cover account data, wallet records, cookies, device access, correction requests, and how we answer privacy messages tied to your profile.

We collect the account details you enter, such as name, phone, email, username, and verification fields. We also create login records, device signals, and wallet references when you use DANA, OVO, GoPay, or QRIS.

We need payment references to match wallet activity to your account, check pending transfers, and answer questions about a specific transaction. We do not need your full app login for those services.

Yes. Contact live chat, email [email protected], or use Account, Profile, Privacy Request. We confirm account ownership first, then update eligible contact fields or explain why a record must stay unchanged.

Cookies keep your session active, remember device preferences, and help us detect page errors. If you clear cookies in your phone browser, you may need to log in again and repeat some account checks.

We share only what is needed to check a wallet issue or respond to a payment reference. For example, a QRIS status check may require a transaction ID, time, and amount marker.

We keep records while they are needed for account service, security checks, dispute handling, and legal requirements. When those needs end, we delete the record or remove direct account identifiers where possible.

Use live chat from 09:00 to 23:00 WIB or email [email protected]. Send your username, last known login time, and device type so we can check the session record.